Privacy Policy

This Privacy Policy explains how Big Time Insurance Agency (“we,” “us”), owned by Roy Bryant, collects, uses and shares information when you visit go.bigtimeins.com or contact us. We are an independent insurance agency in Visalia, California.

Information we collect

• Information you give us: your name, email address, phone number and the details you enter in our forms, booking calendar or coverage calculator (such as debts, income, mortgage balance and existing coverage).
• Information from your visit: campaign details from the link you clicked (such as UTM parameters and Google Ads click identifiers), pages viewed, and basic device and browser information.

How we use it

• To respond to your request, schedule your coverage review and follow up about your coverage options.
• To contact you by phone, text or email if you have agreed to be contacted.
• To measure whether our advertising works and to improve this website.
• To comply with legal and regulatory obligations that apply to licensed insurance agents.

Who we share it with

We share information with service providers that help us run our business, including HighLevel / LeadConnector (forms, scheduling, and messaging) and Google (advertising measurement). If you apply for coverage, we share the information needed for your application with the insurance companies involved. We do not sell your personal information.

Cookies and similar technologies

This site stores campaign details (UTM parameters and Google Ads click identifiers) in your browser’s session storage so we can connect your request to the ad that brought you here. Google Ads measurement tags load only when enabled for our advertising account. Embedded forms and booking pages are provided by HighLevel / LeadConnector and may use their own cookies. You can block or delete cookies in your browser settings.

Calls, texts and emails

If you check the consent box on a form, you agree to receive emails and calls from Big Time Insurance Agency about your coverage request. Consent is not a condition of purchase. You can unsubscribe from emails at any time using the link in the message, and you can tell us to stop calling or texting by replying STOP or asking us directly.

Your California privacy rights

If you are a California resident, you may have the right to know what personal information we collect and how it is used, to request access to or deletion of your personal information, to request correction of inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information. Some information is held by us as a licensed insurance agent and may be subject to legal retention requirements. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

Data security and retention

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure. We keep information only as long as needed for the purposes described above or as required by law.

Children

Our site is intended for adults. We do not knowingly collect information from children under 18.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows the latest version.

Contact us

Big Time Insurance Agency
Mailing address: 4216 S Mooney Blvd, PMB 353, Visalia, CA 93277